Home Knowledgebase FaQ
How to setup ftp for Live and Autodj

Use filezilla or any FTP Client you prefer FTP SETTINGS FTP Hostname: ip FTP Username: Your cp username FTP Password: (Your administrator password) port : leave it empty please upload all your files in media folder ** auto dj Auto Connect ** in your encoder **please change the port number as Described in Control panel Quick links […]

What are the encoders i can use for live

Disclaimer: We do not advertise, distribute nor endorse the following Softwares. This is merely a guide butt butt (broadcast using this tool) is an easy to use, multi OS streaming tool. It supports SHOUTcast and Icecast and runs on Linux, Mac OS X and Windows. The main purpose of butt is to stream live audio data […]

How to get free trial

We have to change the procedure on how to use our free trial service to make it more user friendly and to prevent overcrowding our servers with free trial accounts. To take advantage of our free trial, you will have a pre-configured package specifically for free trial for either Shoutcast or Icecast server. To get […]

Can I upgrade my plan or features?

Yes anytime you can Request for a upgrade or expanded features. There are no fees for upgrade. To process your request, you need to create a ticket so that our support personnel will assist you.

What payment methods do we accept

We accept PayPal, Skrill Online Payments and All major credit cards. It’s a secure, fast and an easy way to pay. Also accepts prepaid debit and prepaid credit cards.  

How to upgrade/downgrade my AutoDJ Space?

Upgrade/Downgrade AutoDJ Space For New Product: Upon checkout on shopping cart page, you should see “Configuration Options” on the product detail menu. Under that section, you can select your desired AutoDJ space with corresponding price. For Existing Product: Go to your Client Area Select the Product you want to upgrade/downgrade. Upon reaching to Product detail […]

Shoutcast Vs Icecast pro’s and con’s

There are two main options for running a radio server with us and these are using an Icecast server or a Shoutcast server. This FAQ will explain the pro’s and con’s of each. Firstly its worth mentioning that both server types are very similar in what they do but there are some subtle differences you […]

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